FlowKeyOps Terms of Service

FlowKeyOps LLC

These Terms govern access to the FlowKeyOps website and software service. FlowKeyOps enhances customer-hosted n8n with the capabilities included in the selected subscription. Paid subscriptions renew automatically until canceled. Customer cancellation stops future renewals and preserves access through the end of the paid billing cycle; it does not create a refund or prorated credit.

1 Agreement and scope

These Terms form an agreement between FlowKeyOps LLC, an Ohio limited liability company (FlowKeyOps, we, us), and the person or organization subscribing to or using the service (Customer, you). If you act for an organization, you represent that you have authority to bind it. Authorized users must be at least 18 years old or the age of legal majority in their jurisdiction, whichever is higher.

By affirmatively accepting these Terms during registration or checkout, or signing an order that incorporates them, you agree to them. These Terms apply to your authorized users. You are responsible for their use under your account.

A signed order or separately negotiated agreement controls a conflicting provision of these Terms to the extent it expressly addresses that provision. A signed data processing agreement controls conflicts concerning the processing of Customer personal data. Our Refund and Cancellation Terms govern refunds and cancellation. Our Privacy Policy explains our personal data practices; acceptance of these Terms does not substitute for a separate consent required by privacy law.

2 What FlowKeyOps provides

FlowKeyOps is a SaaS control plane that enhances customer-hosted n8n. Depending on the purchased plan and available integrations, the service can provide workflow version history, comparisons, approvals, audit records, credential and secret capabilities, and authorized actions across customer environments. Only features identified as available in your plan at purchase are included. Roadmaps, previews, and future-feature descriptions are not commitments to deliver those features.

You host or arrange hosting for your n8n runtime. FlowKeyOps does not provide hosting of that runtime. You remain responsible for its infrastructure, configuration, licensing, availability, security, backups, and execution of workflows. FlowKeyOps is independent of n8n and is not represented as n8n’s official service or an endorsement by n8n.

Some capabilities require an agent, connector, API access, or permissions in your environment. Compatibility depends on supported versions, permissions, network connectivity, and the capabilities of your n8n edition. FlowKeyOps cannot provide a capability that the connected environment does not support.

3 Accounts and authorized access

Provide accurate account and billing information and keep it current. Protect account credentials, enrollment tokens, API keys, recovery materials, and access to your email account. Assign permissions carefully, remove access when personnel leave, and notify us promptly of suspected unauthorized access.

An account administrator may configure integrations, assign authorized users, and authorize actions within the account. You represent that you have permission to connect each instance, repository, service, and third-party account. Do not submit another person’s credentials or connect an environment without authorization.

You authorize FlowKeyOps and its enabled agents or connectors to perform the actions you request or configure, within the permissions you grant. These may include retrieving workflow definitions, recording versions, comparing environments, storing or retrieving secrets, and applying approved changes. A scheduled action may run without a separate confirmation each time. Review configurations, target environments, and permissions before enabling it.

4 Plans and the free subscription

Your plan description and checkout identify its price, billing interval, included features, and usage limits. Limits may concern seats, connected environments, storage, retained history, or other stated measures. We will not impose a new usage-based charge without disclosing the basis for that charge and obtaining any required authorization.

The free subscription lets you evaluate the features available in that tier. It is not a promise that every paid feature is available for evaluation. A free account does not become a paid subscription without your affirmative purchase authorization.

We may change or discontinue the free tier with reasonable notice when practical, subject to law and any separate agreement. Free access does not include a service-level agreement, uptime commitment, or guaranteed retention period unless expressly stated. Maintain independent copies of important information.

5 Charges taxes and automatic renewal

At checkout, we disclose the price, currency, billing interval, and any applicable taxes or separately charged items before purchase. Unless the order states otherwise, a paid subscription renews for successive periods of the same billing interval at the disclosed renewal price until canceled. You authorize recurring charges to the selected payment method for those periods.

Payments are processed through Stripe and the checkout system. You must maintain a valid authorized payment method. We may retry a failed payment and notify you of a payment problem. Nonpayment may result in suspension after any applicable notice or cure period. Canceling a payment method or uninstalling an agent does not cancel your subscription.

Applicable sales, use, value-added, and similar transaction taxes may be added to fees. We are responsible for taxes on our own net income. Submit a valid exemption certificate before the relevant purchase if you claim a tax exemption.

For existing subscriptions, we will provide at least 30 days’ notice of a price increase before it takes effect at a future renewal, or a longer notice when law requires it. You may cancel before that renewal. We will not apply an increase retroactively to a paid period.

Plan upgrades, downgrades, and add-ons take effect as disclosed when you authorize the change. Any additional charge or proration for an upgrade must be shown before acceptance. A downgrade does not create a refund or prorated credit for the current paid period unless expressly agreed or legally required.

6 Cancellation and refunds

Cancel future renewal through the subscription controls in your account. If you cannot access those controls or cancellation fails, send a cancellation request using the support contact in Section 19. We will use the time we receive that request to determine whether it preceded the next renewal, after reasonable account verification. We will not require a phone call or an in-person visit.

Cancel before the next renewal is processed to avoid that renewal charge. We will provide confirmation and the date paid access ends. Ordinary cancellation preserves access through the end of the paid billing cycle. At that point, paid access ends; continued free-tier access is available only if offered and accepted under the applicable free-tier limits.

Subscription fees are nonrefundable. We do not provide prorated refunds or credits for customer cancellation, unused time, reduced usage, a change of mind, or a downgrade. The free subscription is available to evaluate its included capabilities before buying. Cancellation after a valid renewal charge stops later renewals but does not reverse that renewal.

These restrictions do not override mandatory legal rights, correction of duplicate or erroneous charges, unauthorized charges, or a separately agreed refund obligation. The Refund and Cancellation Terms provide further detail. If FlowKeyOps ends a paid subscription for convenience or permanently discontinues the purchased service before the paid period ends, we will provide the purchased service through that period or refund the prepaid portion we cannot provide. This limited exception does not apply to a suspension or termination caused by your material breach, subject to applicable law.

7 Customer responsibilities and acceptable use

Use the service lawfully and within your plan limits. Obtain required notices, permissions, licenses, and consents for Customer Content, connected systems, and actions you authorize. You are responsible for evaluating changes before applying them to production and for complying with your own business and regulatory obligations.

Do not use the service for unauthorized access, credential theft, malware, fraud, unlawful surveillance, or infringement of others’ rights. Do not interfere with service availability, bypass access controls or usage limits, access another customer’s data, or conduct security testing without our prior written authorization. Do not resell access to the FlowKeyOps service without a separate agreement. These restrictions do not prevent you from owning, licensing, or selling your own workflows where you have the relevant rights.

Do not reverse engineer our proprietary software except to the extent applicable law expressly permits it. Separately licensed open-source components remain governed by their applicable licenses.

Do not submit regulated health information, payment-card authentication data, or other information requiring a specialized compliance agreement unless we have expressly agreed in writing to support that use. The service is not designed for safety-critical applications where a failure could cause death or serious injury.

8 Workflows secrets and operational risk

Changes to workflows, credentials, mappings, or target environments may affect production systems and data. You are responsible for selecting the correct environment, reviewing approvals, testing changes, and maintaining recovery procedures. Review findings and differences before acting; an automated comparison or approval does not guarantee that a change is safe, complete, or compliant.

Workflow definitions and configuration files may contain personal information or embedded secrets. Review them before submission and use designated credential or secret features where available. Do not place plaintext secrets in support tickets, public repositories, screenshots, or logs.

Maintain independent backups of your n8n runtime, execution data, and essential workflows and secrets. Version history and FlowKeyOps records are not a substitute for a complete backup of your runtime. Export capabilities apply only to information actually held by FlowKeyOps and supported by the feature; we do not promise recovery of runtime execution history or payloads that we do not hold.

Keep required recovery materials and third-party credentials available. Losing them can prevent restoration or access. Any specific recovery commitment, retention period, or support response time must be expressly identified in your plan or a separate agreement.

9 Customer Content and intellectual property

You retain ownership of the workflows, repository content, secrets, configurations, and other materials you submit or authorize us to retrieve (Customer Content). You grant us a limited right to host, copy, transmit, process, and display Customer Content solely to provide, secure, maintain, and support the service, carry out your instructions, and meet legal obligations. The right lasts only as necessary for those purposes, including permitted retention after account closure.

We do not acquire ownership of your workflows or secrets. We do not use Customer Content to train a general-purpose AI model without your separate express authorization. This commitment does not prevent processing that is necessary to deliver a feature you deliberately enable under its separately disclosed terms.

FlowKeyOps and its licensors retain rights in the service, proprietary software, documentation, and branding. Subject to these Terms and your subscription, we grant you a limited, nonexclusive, nontransferable right to access the service for your internal business purposes. No ownership of the platform is transferred.

You may provide feedback voluntarily. We may use feedback to improve the service without compensation, but this permission does not authorize disclosure of your confidential information or ownership of your Customer Content. We will not use your name or logo as a customer endorsement without permission.

10 Confidentiality and personal data

Each party will protect nonpublic information received from the other that is identified as confidential or would reasonably be understood to be confidential. Customer Content, credentials, and secrets are your confidential information. The receiving party will use confidential information only for this agreement and disclose it only to personnel, contractors, or service providers who need it and are subject to appropriate confidentiality duties.

Confidentiality does not cover information the recipient can demonstrate was already lawfully known, becomes public without a breach, is lawfully obtained from another source, or is independently developed. A legally required disclosure is permitted; where lawful, the recipient will give notice and disclose only what is required. Duties continue for three years after termination, and for secrets and personal data for as long as protection is legally required or the information remains a trade secret.

Our Privacy Policy describes account, website, billing, and service-related personal data. For personal data in Customer Content, you determine the purposes and authorize processing necessary to provide the service. Where applicable law requires a data processing agreement, the parties must enter into one before that processing. These Terms and the Privacy Policy alone are not a substitute for that agreement.

11 Third parties and open source

Connected services, infrastructure, payment networks, and third-party software have their own terms and policies. You are responsible for your n8n and other customer-selected licenses. Third-party outages, API changes, permission changes, and software updates can affect functionality. We are responsible for our own obligations under this agreement, but do not warrant a third party’s service or override its terms.

We may provide notices and license information for open-source components as applicable. These Terms do not restrict rights granted directly under those licenses.

12 Availability changes and support

We may maintain, update, or modify the service. We will use reasonable efforts to notify you of planned changes that materially affect paid use and to avoid materially reducing purchased core functionality during an already paid period. Urgent security work may occur without advance notice.

No uptime percentage, response time, recovery objective, or service credit is promised unless stated in an applicable written service-level agreement. We do not promise that the service will meet a particular certification or regulatory standard unless expressly identified in a separate binding agreement.

Beta and preview features are optional, may change or be withdrawn, and may not be suitable for production. A beta feature is not a paid-plan deliverable unless your order expressly says otherwise.

13 Suspension termination and data export

We may suspend affected access to address a security threat, unlawful activity, material breach, or overdue payment. When practical and lawful, we will notify you, explain the reason, and allow a reasonable opportunity to resolve it. Immediate suspension may be necessary to protect systems, customers, or third parties. We will limit the scope and duration reasonably in light of the circumstances.

We may terminate for an unresolved material breach after written notice and a reasonable opportunity to cure, except where the breach cannot be cured or immediate action is necessary. We may terminate for convenience with at least 30 days’ notice; the prepaid-service exception in Section 6 applies. Security or breach suspension can restrict access during a paid period and is different from ordinary customer cancellation.

Before paid access ends, export the information you need through available features and retrieve any required secrets or recovery materials. If you need assistance, contact support before expiry. We do not promise a post-expiry export or restoration window unless separately stated. Account deletion is a separate request from canceling renewal and may remove access before the paid period ends if you expressly request immediate deletion after receiving notice of that consequence.

After access ends, we may delete Customer Content under the retention practices described in our Privacy Policy and any applicable data processing agreement. Limited records and backup copies may remain as described there. Cancellation alone does not instruct us to erase financial, security, or legally required records immediately. Ending FlowKeyOps access does not shut down your customer-hosted n8n runtime, although connected features that depend on FlowKeyOps may stop working.

14 Warranties and disclaimers

To the extent permitted by law, the service is provided as is and as available. We disclaim implied warranties of merchantability, fitness for a particular purpose, and noninfringement. We do not guarantee uninterrupted or error-free operation, compatibility with every configuration, or that every vulnerability, drift condition, or operational issue will be detected.

Nothing in these Terms excludes a warranty, remedy, or duty that applicable law does not allow us to exclude. A specific commitment in a signed agreement remains enforceable on its own terms.

15 Limits on liability

To the maximum extent permitted by law, neither party is liable under this agreement for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits or business opportunities, even if advised of the possibility. These exclusions apply to contractual claims for data loss only to the extent law permits them.

Each party’s aggregate liability arising from this agreement will not exceed the fees paid or payable for the affected service in the 12 months before the event giving rise to the claim. For a free account, that limit is US $100. These limits do not restrict your obligation to pay valid fees or either party’s liability for fraud, willful misconduct, gross negligence, infringement or misappropriation of the other party’s intellectual property, or liabilities that cannot legally be limited. Mandatory privacy and consumer remedies remain subject to applicable law.

16 Claims involving third parties

To the extent permitted by law, you will indemnify FlowKeyOps against a third-party claim alleging that your Customer Content infringes that third party’s rights, that you connected a system without authorization, or that your unlawful use of the service caused the claim. This does not cover a claim caused by FlowKeyOps’s own breach, negligence, or misconduct.

We will give prompt notice of the claim, allow you to control its defense with qualified counsel, and reasonably cooperate at your expense. You may not settle a claim in a way that admits fault for FlowKeyOps, imposes nonmonetary obligations on it, or fails to release it without our prior written consent, which will not be unreasonably withheld. Late notice reduces your obligations only to the extent it materially prejudices the defense.

17 Governing law and disputes

Ohio law governs this agreement, excluding its conflict-of-law rules, except where mandatory law requires otherwise. Before litigation, either party may ask the other to discuss a dispute in good faith through the contact channels in this agreement. This does not delay urgent relief, a filing deadline, a payment dispute, or a nonwaivable remedy.

Unless mandatory law provides another forum, disputes will be brought in state or federal courts located in Ohio, and the parties consent to their jurisdiction. These Terms do not require arbitration or waive a right to participate in a class proceeding. Nothing deprives a consumer of protections or a forum that cannot lawfully be waived.

18 Updates and general provisions

We may revise these Terms. We will notify account holders of material changes at least 30 days before they take effect when practical, and obtain additional acceptance when required. Changes do not retroactively alter accrued rights or resolve a preexisting dispute. If you do not agree to a material change, you may cancel renewal; it will not shorten your already paid term or impose new charges for that term. Urgent changes required by law or security may take effect sooner with notice as appropriate.

Neither party is liable for delay caused by events beyond its reasonable control, except for payment obligations already incurred and duties that law does not permit to be excused. We will still address affected prepaid service obligations under Section 6 and applicable law.

Neither party may assign this agreement without the other’s consent, except in a merger, reorganization, or sale of substantially all relevant assets where the successor assumes the obligations and the assignment does not diminish mandatory rights. An invalid provision will be narrowed or severed to the extent permitted, and the remaining provisions continue. A failure to enforce a provision is not a waiver. The agreement does not create a partnership or agency. Provisions that by their nature should survive termination will survive, including payment, ownership, confidentiality, liability, and dispute provisions.

19 Contact and notices

Contact FlowKeyOps LLC for support, billing, cancellation, or legal notices at support [at] flowkeyops.com, or use the Support page in your FlowKeyOps control panel where a form is offered. For personal data questions, use legal [at] flowkeyops.com or the Support page in your FlowKeyOps control panel.

We send service and billing notices to the email associated with your account or through your account, as appropriate. Keep that email current and monitor it. Email delivery is subject to applicable law; we will use any additional notice method the law requires.